Hospitality Playbooks will help you to survive and thrive, and stand out from your competition

A comprehensive system with everything you need to implement the framework immediately!




Course and Virtual Coach demos


You are busy, we get it!  The interactive courses are broken down into 3-5 minute bite-sized chunks.  This allows time for you to think, reflect, and apply the information to your restaurant.


We don't believe watching a video for 10+ minutes is engaging or effective 😉


Guaranteed results and return on your investment

Hospitality Playbooks is designed to deliver positive results to your restaurant's bottom line.  We guarantee you will see results by implementing the system and framework.  To prove it, we have included a benchmarking process to help you track and measure your success over time. If you are not satisfied for any reason, we will refund your money.

We look forward to serving you!

Our Services

We develop playbooks and online learning courses to help restaurant and hotel owner/operators and managers deliver outstanding service and hospitality experiences, and improve social reviews.

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