Your Success is Our Goal!

Our onboarding process and tutorials will help you get up to speed quickly

Consider us part of your restaurant success team


Getting started

We will get you and your managers up and running so you can start seeing results ASAP. The approach is a combination of process and tools to get started quickly and painlessly.

You've purchased Hospitality Playbooks, what's next?

  1. We process your order and set-up your login and access
  2. We send a welcome email with login details and easy to follow instructions
  3. We schedule a 30-minute onboarding call

Onboarding support to get you started includes:

An introductory phone meeting to:

  1. Provide an overview of the playbooks and templates
  2. A virtual demo to familiarize your managers with the features and functions of the systems, training, and support available online 24/7
  3. Recommend best practice for getting started with Hospitality Playbooks
  4. Review ongoing assistance and online support options
  5. Answer any questions about Hospitality Playbooks

Ongoing assistance and support includes:

Monthly best practice webinars

Video tutorials included on Hospitality Hub online resource library

3 coaching calls, FAQ's and Community Forum

Our Services

We develop playbooks and online learning courses to help restaurant and hotel owner/operators and managers deliver outstanding service and hospitality experiences, and improve social reviews.

Hospitality All Stars Playbooks logo

All Rights Reserved 2019