Consider us part of your restaurant success team
We will get you and your managers up and running so you can start seeing results ASAP. The approach is a combination of process and tools to get started quickly and painlessly.
You've purchased Hospitality Playbooks, what's next?
- We process your order and set-up your login and access
- We send a welcome email with login details and easy to follow instructions
- We schedule a 30-minute onboarding call
Onboarding support to get you started includes:
An introductory phone meeting to:
- Provide an overview of the playbooks and templates
- A virtual demo to familiarize your managers with the features and functions of the systems, training, and support available online 24/7
- Recommend best practice for getting started with Hospitality Playbooks
- Review ongoing assistance and online support options
- Answer any questions about Hospitality Playbooks
Ongoing assistance and support includes:
We develop playbooks and online learning courses to help restaurant and hotel owner/operators and managers deliver outstanding service and hospitality experiences, and improve social reviews.