Sample from a Playbooks course
Hospitality Playbooks have customizable exercises, quizzes, and worksheets, so you can make them relevant to your specific restaurant culture, service style, menu, and policies.
Hospitality Playbooks for Managers
Hospitality Playbooks for Managers includes the processes, tools, and templates that you can customize or use as is. Online interactive training with virtual coaches will help your managers learn and implement each Playbook, so they can start tracking results immediately.
Hospitality Playbook for FOH Managers
Training & Coaching Playbook
Peak Season Playbook (Bonus PDF)
Checklists and Templates
Hospitality Playbooks for the Team
9 comprehensive playbooks you can download for printing, or view on mobile.
Our comprehensive Hospitality Playbooks will help you deliver…
We develop playbooks and online learning courses to help restaurant and hotel owner/operators and managers deliver outstanding service and hospitality experiences, and improve social reviews.