Improve the quality and consistency of your service and hospitality experiences, guest loyalty, and online reviews
5 CHALLENGES THAT CAN COST YOUR RESTAURANT $100K+ EVERY YEAR
RECRUITING QUALITY TALENT
RETAINING QUALITY TALENT
IMPROVING ONLINE REVIEWS
DELIVERING 100% CONSISTENCY
INCREASING GUEST LOYALTY
Why use Hospitality Playbooks?
"The quality and consistency of every manager's leadership, training, and coaching skills will determine the performance of your team and your restaurant's reputation."Bob Duprey - Founder
Hospitality Playbooks 3 Step Process
Step 1: Transform from manager to hospitality leader and coach
Step 2: Attract, develop, and retain a hospitality dream team of 'A' Players
Step 3: Create memorable experiences that turn guests into raving fans
We created Hospitality Playbooks to help restaurant owners and managers just like you to survive and thrive...and stand out from your competition.
What is Hospitality Playbooks?
Hospitality Playbooks is a system designed to support managers by providing a framework with the processes, tools, training, and support to deliver memorable experiences that turn guests into raving fans.
Who is Hospitality Playbooks for?
Managers in Training
What's in it for your team?
What's in it for your guests?
What's in it for you?
How much does it cost?
Hospitality Playbooks Pricing
I own or manage 1 restaurant and would like to develop a team of 'A' players.
I own, manage or train staff in a franchise, chain, or independent with multiple locations.
I teach hospitality students at a vocational school, college, or university.
Who is Hospitality Playbooks?
We develop playbooks and online learning courses to help restaurant and hotel owner/operators and managers deliver outstanding service and hospitality experiences, and improve social reviews.